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Professional Dog Walking Service since 2005

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This privacy policy applies between you, the User of this Website and Zebs Canine Walks, the owner and provider of this Website.

Zebs Canine Walks takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data

collected by us or provided by you in relation to your use of the Website.


This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.zebscaninewalks.co.uk/termsandconditions.




Definitions and interpretation


1. In this privacy policy, the following definitions are used:



Data                       collectively all information that you submit to Zebs Canine Walks via the Website. This definition incorporates, where  

                              applicable, the definitions provided in the Data Protection Laws;  



Data                     any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC

Protection            (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation,

Laws                     for as long as the GDPR is effective in the UK;



GDPR                   the General Data Protection Regulation (EU) 2016/679;



Zebs                      Zebs Canine Walks of Wheatsheaf Road , Henfield , West Sussex, BN5 9BL ;



we or us



User or                   any third party that accesses the Website and is not either (i) employed by Zebs Canine Walks and acting in the

you                         course of their employment or (ii) engaged as a  consultant or otherwise providing services to Zebs Canine  

                              Walks and accessing the Website in connection with the provision of such services; and



Website                 the website that you are currently using, www.zebscaninewalks.co.uk, and any sub-domains of this site unless

                              expressly excluded by their own terms and conditions.




2.      In this privacy policy, unless the context requires a different interpretation:


           a. the singular includes the plural and vice versa;


           b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this  

              privacy policy;


           c. a reference to a person includes firms, companies, government entities, trusts and partnerships;


           d. "including" is understood to mean "including without limitation";


           e. reference to any statutory provision includes any modification or amendment of it;


           f. the headings and sub-headings do not form part of this privacy policy.



Scope of this privacy policy


3.      This privacy policy applies only to the actions of Zebs Canine Walks and Users with respect to this Website. It does not extend to  

        any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.  


4.      For purposes of the applicable Data Protection Laws, Zebs Canine Walks is the "data controller".  This means that Zebs Canine Walks

        determines the purposes for which, and the manner in which, your Data is processed.



Data collected    


5.      We may collect the following Data, which includes personal Data, from you:


            a. name;


            b. contact information such as email addresses and telephone numbers;


            c. relevant information about your dogs;


                in each case, in accordance with this privacy policy.



How we collect Data


6.      We collect Data in the following ways:


            a. data is given to us by you; and


            b. data is collected automatically.



Data that is given to us by you


7.      Zebs Canine Walks will collect your Data in a number of ways, for example:


           a. when you contact us through the Website, by telephone, post, e-mail or through any other means;


           b. when you use our services;


                in each case, in accordance with this privacy policy.



Data that is collected automatically


8.      To the extent that you access the Website, we will collect your Data automatically, for example:


           a. we automatically collect some information about your visit to the Website. This information helps us to

               make improvements to Website content and navigation, and includes your IP address, the date, times

               and frequency with which you access the Website and the way you use and interact with its content.



Our use of Data


9.      Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service

        and experience when using our Website. Specifically, Data may be used by us for the following reasons:


            a. internal record keeping;


        in each case, in accordance with this privacy policy.


10.     We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests.

         If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).



Keeping Data secure


11.     We will use technical and organisational measures to safeguard your Data, for example:


            a. access to your account is controlled by a password and a user name that is unique to you.


            b. we store your Data on secure servers.


12.     Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any

         misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address:  

         [email protected]


13.     If you want detailed information from Get Safe Online on how to protect your information and your computers and devices

         against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org.

         Get Safe Online is supported by HM Government and leading businesses.



Data retention


14.     Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period

         necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.


15.     Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.



Your rights


16.     You have the following rights in relation to your Data:


             a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we

                 modify, update or delete such information. If we provide you with access to the information we hold about you,

                 we will not charge you for this, unless your request is "manifestly unfounded or excessive."  Where we are

                 legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.


             b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.


             c. Right to erase - the right to request that we delete or remove your Data from our systems.


             d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.


             e. Right to data portability - the right to request that we move, copy or transfer your Data.


             f. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.


17.     To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data  

         (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected]


18.     If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer

         your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO).

         The ICO's contact details can be found on their website at https://ico.org.uk/.


19.     It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during

         the period for which we hold it.



Links to other websites


20.    This Website may, from time to time, provide links to other websites. We have no control over such websites and are not

        responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised

        to read the privacy policy or statement of other websites prior to using them.



Changes of business ownership and control


21.    Zebs Canine Walks may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of  

        control of all or part of Zebs Canine Walks. Data provided by Users will,  where it is relevant to any part of our business so

        transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy

        policy, be permitted to use the Data for the purposes for which it was originally supplied to us.


22.     We may also disclose Data to a prospective purchaser of our business or any part of it.


23.     In the above instances, we will take steps with the aim of ensuring your privacy is protected.





24.     You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this

         privacy policy where we reasonably believe your rights will not be affected.


25.     If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid,

         illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the

         validity and enforceability of the other provisions of this privacy policy will not be affected.


26.     Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver

         of that, or any other, right or remedy.


27.     This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under

         the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.



Changes to this privacy policy


28.     Zebs Canine Walks reserves the right to change this privacy policy as we may deem necessary from time to time or as

         may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted

         the terms of the privacy policy on your first use of the Website following the alterations.


         You may contact Zebs Canine Walks by email at [email protected]





29.     This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk).


         01 April 2019